Terms of Service

1. Acceptance of Terms

Welcome to Wiperts.com. These Terms of Service ("Terms," "Agreement") are a legally binding contract between you ("User," "you," or "your") and Wiperts.com ("Wiperts," "we," "us," or "our"). This Agreement governs your access to and use of the Wiperts.com website, subdomains, software applications, and all associated digital footprint removal and privacy monitoring services (collectively, the "Services").

By accessing the website, registering for an account, or purchasing any subscription plan, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to all the terms and conditions set forth herein, you are strictly prohibited from using the Services and must discontinue access immediately.

2. Description of Services

Wiperts provides automated and manual privacy protection services designed to locate, suppress, and mandate the removal of your personally identifiable information (PII) from public databases, people-search websites, data brokers, and aggregate directories.

Our core Service is typically divided into two phases:

• The Deep Scrub (Initial Phase): An intensive, exhaustive initial sweep and manual opt-out process targeting the largest, most pervasive data broker networks and deep-web registries to establish a baseline of privacy.
• Continuous Monitoring (Subscription Phase): Ongoing algorithmic scanning and recurring opt-out requests to ensure that data brokers who attempt to repopulate your information are immediately met with secondary deletion mandates.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, to accommodate changes in data broker legislation or technological advancements.

3. Data Requirements & Necessity for Accuracy

The fundamental nature of our Service requires identifying specific records belonging to you amidst billions of data points on the internet. To successfully execute legally binding opt-out requests and completely sever your data footprint, we require highly specific historical and current identifying data.

To perform the Deep Scrub and continuous monitoring accurately, you agree to provide Wiperts with accurate, current, and complete information, which strictly includes:

• Full Legal Name (including known aliases, maiden names, or common misspellings).
• Date of Birth (DOB) or specific age to differentiate you from identically named individuals.
• Current Residential Address.
• Past Residential Addresses (encompassing up to the last 20 years, as data brokers heavily rely on historical property associations to build profiles).
• Current and Past Telephone Numbers (landlines and mobile devices).
• Names of immediate relatives (only if required by specific plans, such as the Family or Couples Plan, to break familial association links).

Crucial Stipulation on Accuracy: You understand and acknowledge that Wiperts uses this exact data to execute search queries against data broker databases. If you provide inaccurate, falsified, or incomplete information, we will be unable to pinpoint your records, resulting in the failure to remove your profile. Wiperts shall bear absolutely no liability for unremoved records resulting from incomplete or inaccurate user-provided data.

4. Authorized Agent Status (Limited Power of Attorney)

By subscribing to our Services, you explicitly appoint Wiperts as your authorized agent and grant us a Limited Power of Attorney to act on your behalf for the sole and exclusive purpose of submitting opt-out requests, deletion demands, and data suppression mandates.

This authorization empowers Wiperts to:

• Contact data brokers, aggregators, and people-search entities on your behalf.
• Electronically sign necessary opt-out affidavits, declarations, and Terms of Service agreements required by third-party sites to execute removals.
• Exercise your rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), and other applicable state, federal, or international privacy legislation.

This agency relationship is strictly limited to privacy enforcement actions and terminates immediately upon the cancellation of your Wiperts account.

5. Fees, Billing, and Subscriptions

Wiperts offers its Services on a subscription basis (e.g., monthly or annually), typically preceded by a one-time "Deep Scrub" initiation fee.

A. Payment Processing

All payments are securely processed through our third-party payment gateway (e.g., Stripe). Wiperts does not directly store your raw credit card information. By providing a payment method, you expressly authorize Wiperts (and our payment processors) to charge the applicable fees, including any applicable taxes, to that payment method.

B. Auto-Renewal

To ensure uninterrupted privacy protection and prevent data brokers from repopulating your profiles, all Wiperts subscription plans automatically renew. Unless you cancel your subscription prior to the end of the current billing cycle, your payment method will be automatically charged for the subsequent period at the then-current rate. You may manage or cancel your auto-renewal at any time via your user dashboard or by contacting our support team.

6. Cancellation & Comprehensive Refund Policy

Wiperts is committed to customer satisfaction, but due to the immediate, labor-intensive nature of initiating privacy removals, our refund policy is strictly enforced.

A. The 7-Day "Deep Scrub" Refund Window

For plans that include an initial setup or "Deep Scrub" fee, you are eligible for a full refund of that specific fee ONLY IF a formal, written request for a refund is submitted to our support team within seven (7) calendar days of the original purchase date and timestamp.

Because the manual labor required to issue hundreds of legal deletion mandates begins almost immediately upon sign-up, requests made after the 7-day window has expired will not be honored under any circumstances, and the Deep Scrub fee becomes entirely non-refundable.

B. Subscription Cancellations

You may cancel your ongoing monthly or annual subscription at any time to prevent future charges. Cancellation will take effect at the end of your current paid billing cycle. You will continue to have access to the Services until the cycle concludes. We do not provide prorated refunds for partially used monthly subscription periods.

C. Other Services and Add-Ons

Any fees paid for expedited processing, standalone single-site removals, priority legal escalation services, or custom corporate/B2B volume packages are strictly non-refundable upon purchase, as the labor for these specialized services is executed immediately.

To request a cancellation or refund, you must contact our billing department at support@wiperts.com or use the cancellation portal within your account dashboard.

7. Limitations of the Service (Important Disclaimers)

Wiperts provides a highly effective service, but we are bound by the realities of the internet and current privacy legislation. You expressly acknowledge and agree to the following limitations:

• No Guarantee of Total Erasure: Wiperts does not guarantee 100% removal of your information from the entirety of the internet. We cannot remove data from government registries, court records, deep web/dark web hacker forums, news articles, personal blogs, or databases located in jurisdictions outside our operational scope.
• Data Repopulation: Data brokers are aggressive entities. They frequently purchase new datasets and may re-publish your information after it has been removed. Our continuous monitoring is designed to catch this, but Wiperts cannot legally prevent a third party from acquiring new data about you.
• Third-Party Compliance: We act as your agent to mandate removal, but we do not control the data brokers. We cannot be held liable if a specific data broker delays processing a legal opt-out request, demands excessive verification, or refuses to comply with a mandate.
• Not Credit Repair: Wiperts is a privacy service, not a credit repair organization. We do not interface with Experian, Equifax, or TransUnion to alter credit reports, nor do we scrub criminal records or outstanding warrants.

8. User Obligations & Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms. You represent and warrant that:

• You are at least 18 years of age and possess the legal authority to form a binding contract.
• Identity Verification: You are requesting the removal of your own personal information, or the information of a minor child/dependent for whom you are the legal guardian, or the information of a spouse/partner who has given you explicit, verifiable consent (e.g., under a Couples Plan).
• Strict Prohibition on Stalking/Harassment: You will absolutely not use our platform to attempt to scrub the data of a public figure, a victim of a crime, an estranged partner without their consent, or any individual you are legally restricted from contacting. Any fraudulent submission of data belonging to someone else constitutes a severe breach of this Agreement and may result in immediate account termination and reporting to law enforcement.

9. Intellectual Property Rights

The Wiperts.com website, its entire contents, features, functionality (including but not limited to all algorithms, software code, displays, text, and design), and all associated trademarks, logos, and service marks are owned exclusively by Wiperts, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted no right or license with respect to any of the aforesaid trademarks.

10. Disclaimer of Warranties

Your use of the service is at your sole risk. The service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, Wiperts explicitly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Wiperts makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, or (iii) the results that may be obtained from the use of the service will be entirely accurate or permanent.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Wiperts, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages.

This includes, without limitation, damages for loss of profits, goodwill, use, data, physical harm resulting from doxxing, identity theft financial losses, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party (including data brokers); or (iii) unauthorized access, use, or alteration of your transmissions or content.

Maximum Liability Cap: In no event shall the aggregate liability of Wiperts exceed the greater of one hundred U.S. dollars ($100.00) or the amount you paid Wiperts, if any, in the past twelve (12) months for the specific services giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Wiperts, its officers, directors, employees, contractors, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service, your fraudulent misrepresentation of identity, or your use of the Services, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms.

13. Dispute Resolution & Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

A. Initial Dispute Resolution

We are available by email at legal@wiperts.com to address any concerns you may have regarding your use of the Service. Most concerns may be quickly resolved in this manner. You and Wiperts agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations before initiating a lawsuit or arbitration.

B. Agreement to Binding Arbitration

If we do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued, then either party may initiate binding arbitration. All claims arising out of or relating to these Terms, the Services, or your relationship with Wiperts shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with the provisions of its Commercial Arbitration Rules and the supplementary procedures for consumer-related disputes.

C. Class Action Waiver

You and Wiperts agree that any arbitration shall be limited to the dispute between Wiperts and you individually. To the full extent permitted by law, (1) no arbitration shall be joined with any other; (2) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

14. Modifications to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting a notice on our website or sending an email to the address associated with your account. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.